Returns & Exchanges

At RoomMates, we want you to love your home decor, which is why we offer a 30-day return policy for items in their original packaging. If you are not completely satisfied with your purchase, we are here to help you find the perfect alternative or provide a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to start the process.

• 2.
  Pack Your Items

  Securely place the unused items back in their original packaging to ensure they are protected during transit.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the return, your refund will be processed back to your original payment method within 5-7 business days.